Master Guide

New York Penn Station

New York Penn Station is the busiest rail hub in the Western Hemisphere, serving over 600,000 passengers daily via Amtrak, NJ Transit, and the Long Island Rail Road. The station complex spans two city blocks beneath Madison Square Garden, with Moynihan Train Hall across 8th Avenue handling Amtrak and LIRR West End services. This guide covers every level, entrance, and connection you need to navigate it.

600,000+ daily passengers|21 tracks|Amtrak · NJ Transit · LIRR|Open 24/7
Moynihan Train Hall skylit atrium interior
Wikimedia Commons (CC BY-SA)
Original Penn Station waiting room (1911) — Library of Congress
Library of Congress (Public Domain)

Penn Station & Moynihan — Schematic Layout

Not to scale. Shows relative positions of entrances, concourses, and track groups.

33RD STREET31ST STREET8TH AVENUE7TH AVENUEMOYNIHAN TRAIN HALL(James A. Farley Building)Amtrak Ticketing &Metropolitan LoungeFood Hall (Upper Level)92-ft Skylit Atrium(Main Seating & Waiting)LIRR West ConcourseENTERENTERUNDERGROUND PENN STATION(Beneath Madison Square Garden)NJ Transit ConcourseTicket Office • Departure Boards • Waiting Area(Track assignments posted ~10 min before departure)LIRR EastConcourse(Under 7th Ave)ENTERPLATFORM LEVEL — 21 TRACKS (Shared Underground)Tracks 1–4Amtrak overflowTracks 5–12Amtrak (primary) + LIRR WestTracks 13–17NJ Transit (primary) + LIRRTracks 18–21NJ Transit + LIRR East33rd StConnector1 2 37th AveACE8th AveLegendMoynihan (Amtrak/LIRR West)NJ Transit / LIRR East

Moynihan Train Hall

Moynihan Train Hall, opened January 1, 2021, occupies the historic James A. Farley Post Office building across Eighth Avenue from the original Penn Station. The $1.6 billion project transformed the 255,000-square-foot former mail sorting room into a soaring transit hall with a 92-foot skylit atrium — the largest new public space built in New York since Grand Central's renovation. It serves Amtrak and LIRR, and restored architectural dignity to a station experience that had been cramped underground since the original Penn Station's demolition in 1963.

What's Inside Moynihan

  • 92-foot skylit atrium with a Kalwall skylight spanning the former mail sorting room ceiling
  • Full Amtrak ticketing counters, self-service kiosks, and baggage check
  • Amtrak Metropolitan Lounge with complimentary food, drinks, and Wi-Fi (Acela First Class, Select Executive)
  • LIRR West End concourse with direct stair/escalator/elevator access to Tracks 5–21 (west side)
  • Dedicated LIRR ticket windows and ticket vending machines on the concourse level
  • Food hall on the upper level: Starbucks, Magnolia Bakery, H&H Bagels, Tartinery, and more
  • Accessible entrances at 8th Avenue (31st and 33rd Street corners) and mid-block on 31st Street
  • Citi Bike dock directly outside the 31st Street entrance
  • Climate-controlled with ample seating — a night-and-day improvement over the underground concourse

Pro tip: If you're taking Amtrak, go directly to Moynihan via 8th Avenue. The experience is incomparably better than navigating the underground concourse. The Metropolitan Lounge is here, the departure boards show tracks earlier, and the food options are excellent. Not sure which building you need? Read our Moynihan vs Penn Station comparison.

Underground Penn Station

The original underground Penn Station concourse, buried beneath Madison Square Garden and the Two Penn Plaza office tower, remains the primary hub for all NJ Transit commuter rail service and LIRR's east-side tracks. It is a confusing, poorly signed labyrinth of narrow corridors spread across multiple levels — knowing the layout before you arrive makes an enormous difference.

Station Levels

Street Level

Entrances from 7th Avenue, 8th Avenue, 31st Street, and 33rd Street. The 7th Avenue entrance near 32nd Street is the most heavily trafficked. The 34th Street entrance via Madison Square Garden's lobby is available during non-event hours.

Upper Level (Concourse Level)

Main ticketing level for NJ Transit (center) and LIRR (east side, under 7th Ave). NJ Transit ticket office, departure boards, and the main waiting area are here. The LIRR has a separate concourse with its own departure boards east of the NJ Transit area.

Platform Level (Lower Level)

All 21 tracks are below ground. Tracks 1–4 (west end) are used by Amtrak overflow. Tracks 5–12 are primarily Amtrak and LIRR. Tracks 13–21 are NJ Transit and LIRR east-side. Platforms are narrow and can be extremely crowded at rush hour.

Services & Facilities Underground

  • NJ Transit main concourse with overhead departure boards and gate announcements
  • NJ Transit ticket office (daily 6 AM–11 PM) and self-service ticket machines throughout
  • LIRR main concourse (Tracks 13–21 East) under 7th Avenue with separate departure displays
  • Waiting areas with limited seating — most commuters stand near the departure boards
  • Connection to 34th Street–Penn Station subway complex (1/2/3 and A/C/E lines) via underground passages
  • Multiple food options: Au Bon Pain, Krispy Kreme, Duane Reade, various quick-service restaurants
  • Restrooms on the main concourse level (basic, often crowded) — Moynihan restrooms are better
  • K-9 security and NYPD presence throughout; bag checks during heightened security

Entrances & How to Get In

Penn Station has five main entrance zones. Which one you use can mean the difference between a calm, organized experience and a frantic sprint through a packed corridor. Here's the breakdown:

7th Avenue (Main)

7th Ave between 31st and 33rd Streets

Best for: NJ Transit, LIRR East Side tracks, Subway 1/2/3

Busiest entrance. Avoid during MSG events. Multiple entry points along the block.

8th Avenue / Moynihan

8th Ave between 31st and 33rd Streets

Best for: Amtrak, LIRR West End tracks, Subway A/C/E

Dramatically better experience. Use this for Amtrak departures.

33rd Street

33rd Street between 7th and 8th Avenues

Best for: Quick access from Herald Square, Macy's, and hotels along 33rd

Mid-block entrance leads directly to concourse level. Less crowded than 7th Ave.

31st Street

31st Street between 7th and 8th Avenues

Best for: Access from downtown side, PATH transfer from 33rd St PATH station

Quieter entrance, connects to both underground and Moynihan.

Madison Square Garden

Via MSG lobby on 7th Avenue (33rd Street side)

Best for: Event attendees, connecting from MSG events to trains

Only open during MSG operating hours. Not available during private events or setup days.

Track Layout

Penn Station has 21 tracks arranged beneath the street in an east-west orientation. The tracks are divided into the West End (accessible from Moynihan) and the East End (accessible from the underground 7th Avenue concourse). Understanding the track numbering helps you position yourself for the fastest boarding.

TracksOperatorAccess FromNotes
Tracks 1–4 (Far West)Amtrak overflow / occasional LIRRMoynihan Train Hall, west end stairsThese tracks are farthest west and least used for commuter service.
Tracks 5–12 (West-Center)Amtrak (primary), LIRR West EndMoynihan Train Hall main concourseAll Acela and most Northeast Regional departures use these tracks. LIRR West End branches also board here.
Tracks 13–17 (Center-East)NJ Transit (primary), LIRRUnderground concourse, NJ Transit departure areaThe heart of NJ Transit operations. Track assignments posted ~10 min before departure, causing the infamous 'board rush.'
Tracks 18–21 (Far East)NJ Transit, LIRR East EndUnderground concourse, east side near 7th AvenueLIRR Babylon and other South Shore branches often use these tracks.

Tickets, Wi-Fi & Amenities

  • Located beneath Madison Square Garden, spanning 7th Avenue to 8th Avenue, 31st Street to 33rd Street
  • Moynihan Train Hall (Amtrak/LIRR): 8th Avenue between 31st and 33rd Streets, inside the Farley Building
  • Underground station open 24/7 — Moynihan Train Hall hours 5:00 AM to 1:00 AM daily
  • Track assignments: Amtrak posts tracks in Moynihan ~15–30 min before departure; NJ Transit posts ~10 min before (causes rush); LIRR posts ~10 min before
  • Amtrak tickets: Moynihan ticket office, self-service kiosks, or Amtrak app (mobile tickets accepted on all trains)
  • NJ Transit tickets: Ticket office (upper concourse), vending machines, or NJ Transit app (buy BEFORE boarding — onboard surcharge applies)
  • LIRR tickets: Ticket windows, machines on LIRR concourse, or MTA LIRR TrainTime app (buy before boarding — onboard surcharge applies)
  • Free Wi-Fi available in Moynihan Train Hall (network: Moynihan-Free-WiFi) — underground Wi-Fi is spotty
  • Restrooms: Clean, modern facilities in Moynihan (upper level); basic restrooms underground on NJ Transit concourse
  • Accessibility: Elevators to all platform levels in both Moynihan and underground; level boarding on all tracks
  • Lost & Found: Amtrak (Moynihan, Track 13 area), NJ Transit (concourse level office), LIRR (Jamaica station, call 511)
  • Police/Security: NYPD Transit District 4 operates from the station; Amtrak Police in Moynihan; MTA Police on LIRR platforms

All Transit Connections

Penn Station connects to more transit services than any other station in North America. Here is every rail, subway, and bus connection available from or near the station complex.

Amtrak

  • Acela (Boston–Washington, premium high-speed)
  • Northeast Regional (Boston–Virginia, most frequent)
  • Keystone Service (NYC–Harrisburg via Philadelphia)
  • Empire Service (NYC–Albany–Buffalo/Niagara Falls)
  • Lake Shore Limited (NYC–Chicago, overnight)
  • Cardinal (NYC–Chicago via Washington, 3x/week)
  • Carolinian/Piedmont (NYC–Charlotte)
  • Palmetto (NYC–Savannah)
  • Silver Star (NYC–Miami)
  • Silver Meteor (NYC–Miami)
  • Crescent (NYC–New Orleans)
  • Vermonter (NYC–St. Albans, VT)
  • Ethan Allen Express (NYC–Burlington, VT)
  • Adirondack (NYC–Montreal)

NJ Transit Rail

  • Northeast Corridor (Trenton–NY Penn, most frequent)
  • North Jersey Coast Line (Bay Head–NY Penn)
  • Raritan Valley Line (Raritan–Newark/NY Penn)
  • Morris & Essex Lines / Midtown Direct (Dover/Gladstone–NY Penn)
  • Montclair-Boonton Line (Montclair/Lake Hopatcong–NY Penn)
  • Main Line / Bergen County Line (Suffern/Waldwick–Hoboken, some direct to Penn)
  • Gladstone Branch (via Midtown Direct to NY Penn)

Long Island Rail Road

  • Babylon Branch (Penn & Atlantic Terminal)
  • Ronkonkoma Branch (Penn Station)
  • Port Jefferson Branch (Penn & Huntington)
  • Montauk Branch (Penn & Atlantic Terminal/Jamaica)
  • Oyster Bay Branch (Penn via Jamaica)
  • Hempstead Branch (Penn via Jamaica)
  • Long Beach Branch (Penn via Jamaica)
  • Far Rockaway Branch (Penn via Jamaica)
  • West Hempstead Branch (Penn via Jamaica)
  • City Terminal Zone (Penn to Jamaica/Atlantic Terminal)

NYC Subway (34th St–Penn Station)

  • 1, 2, 3 trains — 7th Avenue (IRT, red line) — direct underground connection
  • A, C, E trains — 8th Avenue (IND, blue line) — direct underground connection

NYC Subway (34th St–Herald Square)

  • B, D, F, M trains (6th Avenue, IND) — 3-minute walk east on 33rd St
  • N, Q, R, W trains (Broadway, BMT) — same station, 3-minute walk

PATH Train (33rd Street)

  • 33rd Street–Hoboken (2 blocks south, 6th Ave & 33rd St)
  • 33rd Street–Journal Square (same station)
  • Connection to Newark, Jersey City, Hoboken

Bus (Port Authority & Local)

  • Port Authority Bus Terminal — 8 blocks north (42nd St & 8th Ave), reachable via A/C/E
  • NJ Transit Bus — various routes from Port Authority
  • NYC MTA Bus — M4, M7, M20, M34-SBS along 34th St
  • Coach USA / Shortline — various suburban routes from Port Authority

Food & Dining

Food options at Penn Station range from excellent (Moynihan) to serviceable (underground). If you have even 5 extra minutes, walk to Moynihan or step outside to the surrounding neighborhood for dramatically better options. For a full breakdown of every restaurant and cafe, see our guide to where to eat at Penn Station.

Moynihan Train Hall

  • Moynihan Food Hall (upper level): Magnolia Bakery, H&H Bagels, Tartinery, Jacob's Pickles, Starbucks
  • Amtrak Metropolitan Lounge: complimentary food and drinks for Acela First Class and Select Executive members
  • Juice Press, Shake Shack (lower level near LIRR concourse)
  • Clean, modern restrooms with changing stations
  • Phone charging stations and free Wi-Fi throughout

Underground Concourse

  • Au Bon Pain (NJ Transit concourse level)
  • Krispy Kreme, Auntie Anne's, Tracks Raw Bar & Grill
  • Duane Reade/Walgreens (pharmacy and convenience items)
  • Multiple newsstands and Hudson News locations
  • Restrooms on concourse level (basic, can be crowded during rush hour)

Nearby (Within Walking Distance)

  • K-Town (Korean restaurants on 32nd Street between 5th and 6th Avenues) — 3-minute walk
  • Macy's Herald Square food court — 4-minute walk east on 34th St
  • Chelsea Market (food hall, 75+ vendors) — 15-minute walk south on 9th Ave or take A/C/E one stop to 14th St
  • Penn Station neighborhood has dozens of quick-service restaurants within 2 blocks in every direction

Airport Connections

Penn Station is well-connected to all three New York City area airports by public transit. Here are the best routes, times, and costs from the station.

JFK International (JFK)

Route

LIRR from Penn Station to Jamaica Station, then AirTrain JFK to terminals

Time

45–60 minutes total

Cost

$15.75 total (LIRR peak fare + $8.25 AirTrain)

Tip: Fastest option. Avoid taking the subway + AirTrain combo, which adds 20+ minutes.

Newark Liberty (EWR)

Route

NJ Transit from Penn Station to Newark Liberty Airport station, then AirTrain to terminals

Time

35–45 minutes total

Cost

$15.25 total (NJ Transit fare + $8.25 AirTrain)

Tip: The NJ Transit train runs every 10–20 minutes. The AirTrain connects to all terminals.

LaGuardia (LGA)

Route

No direct rail link. Best option: subway E train to Jackson Heights–Roosevelt Ave, then Q70-SBS bus to terminals

Time

60–75 minutes total

Cost

$2.90 (one subway/bus fare via OMNY)

Tip: Alternatively, take a taxi or rideshare ($35–55, 30–50 min depending on traffic). No good rail option exists.

Accessibility

Penn Station and Moynihan Train Hall are ADA-accessible, but the underground portion is significantly harder to navigate than Moynihan. Wheelchair users and passengers with mobility challenges should use Moynihan (8th Avenue) whenever possible — it was designed from the ground up for accessibility. For details on the best places to sit, charge devices, and relax while you wait, see our Penn Station waiting areas guide.

Moynihan Train Hall

  • Fully ADA-compliant with wide corridors, tactile wayfinding strips, and clear signage
  • Elevators from street level to concourse and all platform levels (Tracks 5–21 west side)
  • Accessible restrooms with grab bars, lowered sinks, and changing stations on the upper level
  • Hearing induction loops at Amtrak ticket counters and the Metropolitan Lounge
  • Visual departure boards with large text and audible announcements
  • Level boarding on all Amtrak and LIRR platforms (no gap fillers needed on most trains)
  • Amtrak Red Cap porter service available — request at ticket counter or call ahead

Underground Station

  • Elevators exist to all platform levels but can be out of service — check MTA elevator status (MTA app or 511) before arriving
  • Corridors are narrow and very crowded at rush hour, making wheelchair and mobility-device navigation difficult
  • NJ Transit departure board area has no dedicated accessible waiting zone — it's standing-room-only during the board rush
  • Accessible restrooms on the NJ Transit concourse level (limited, one stall per restroom)
  • Tactile warning strips on platform edges on most (not all) platforms
  • NJ Transit conductors can deploy bridge plates for wheelchair boarding — notify the conductor before boarding
  • LIRR has a dedicated accessibility office: call 511 or use the TrainTime app to request assistance

Accessibility Tips

  • If you use a wheelchair or have significant mobility limitations, enter via Moynihan (8th Ave) even if you're taking NJ Transit — you can access the platforms from the Moynihan side and avoid the chaotic underground concourse entirely
  • Amtrak's Red Cap service is free (tips appreciated) and will escort you from the entrance to your seat — call 212-630-6405 or request at the Moynihan ticket counter
  • For NJ Transit, call Access Link (973-275-5555) at least 24 hours in advance for paratransit service if the station isn't accessible to you
  • Service animals are permitted throughout the station complex on all carriers — no documentation required under ADA
  • If an elevator is broken, ask any MTA or Amtrak employee for the nearest alternative — they can radio ahead to find a working route
  • Companion seating is available on Amtrak (book by phone or at the counter) — you and your companion will be seated together in the accessible car

Insider Tips

Penn Station rewards those who know its quirks. These tips come from frequent commuters and seasoned travelers who use the station daily. If you need to stow bags before exploring, check out our luggage storage near Penn Station guide.

  • 1.Use the Moynihan entrance on 8th Ave for Amtrak — it's a completely different (better) experience than the 7th Ave underground
  • 2.NJ Transit track assignments appear only ~10 minutes before departure, causing the famous 'board rush' at the departure boards. Position yourself in the center of the concourse near the boards and be ready to move fast
  • 3.If you're on NJ Transit and your track hasn't been announced, don't stand at a random gate — you'll likely have to sprint across the concourse when it posts
  • 4.The LIRR concourse under 7th Ave is completely separate from the NJ Transit side — don't confuse them. The LIRR entrance is east of the NJ Transit area
  • 5.Amtrak Acela passengers can skip the concourse entirely by going straight to the Metropolitan Lounge in Moynihan, where staff announce boarding directly
  • 6.34th Street–Herald Square subway station (B/D/F/M/N/Q/R/W) is a 3-minute walk from the 33rd St exit — it's often faster than using the direct A/C/E connection at Penn if you need the 6th Ave lines
  • 7.Avoid the 7th Avenue entrance entirely during MSG event nights (Knicks, Rangers, concerts) — crowds make the concourse nearly impassable. Use 8th Ave or 31st Street instead
  • 8.Food options are dramatically better in Moynihan than the underground concourse — if you have 10+ minutes before your train, walk over to Moynihan's food hall via the 33rd Street connector
  • 9.Cell signal is weak underground — download your mobile ticket and any maps before descending. Moynihan has strong Wi-Fi and cell service
  • 10.If arriving on Amtrak late at night, the Moynihan hall closes at 1 AM — you'll exit through the underground concourse, which is open 24/7 but sparsely staffed overnight
  • 11.For the cheapest airport connection: Newark EWR is $15.25 via NJ Transit + AirTrain, JFK is $15.75 via LIRR + AirTrain. Don't overpay for a taxi unless you have very heavy luggage
  • 12.The 33rd St PATH station (6th Ave & 33rd St) is only 2 blocks away — useful for reaching Hoboken, Jersey City, or Newark if NJ Transit is disrupted
  • 13.During major service disruptions, Amtrak and NJ Transit cross-honor tickets — check the departure boards for announcements or ask a conductor

Future Projects & Construction

Penn Station is at the center of multiple major infrastructure projects that will reshape rail travel in the Northeast for decades to come.

Gateway Program — Hudson Tunnel Project

Under construction (began 2024)

The most critical rail infrastructure project in the United States. Building a new two-track tunnel under the Hudson River to supplement the existing 114-year-old tunnel (damaged by Hurricane Sandy). Will eventually double trans-Hudson rail capacity and allow rehabilitation of the existing tunnel. Penn Station is the western terminus.

Impact: When complete (~2035), will dramatically improve NJ Transit and Amtrak reliability and enable more frequent service.

Penn Station Reconstruction

Planning phase

Various proposals to expand or rebuild the underground Penn Station complex. Plans have included expanding south to create a new train hall, adding through-running capability, and increasing track capacity. The scope and funding remain uncertain and politically contested.

Impact: If built, could transform the underground station from its current cramped state into a modern facility. Timeline and final design TBD.